Privacy Policy

Effective Date: 16 June 2025

1. Introduction

This Privacy Policy explains how Vilta Design and Services Cyprus LTD (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the EU General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.

2. Who We Are

Vilta Design and Services Cyprus LTD is a Cyprus-based company offering consulting, investigative, and administrative services, particularly related to fund recovery assistance and financial fraud case evaluation.
Registered Address: Spyrou Kyprianou 84, Larnaca 6052
Company Registration Number: HE446180

3. Information We Collect

• Contact details: name, email address, phone number
• Case details: broker names, payment history, transaction records
• Identity information: copies of ID/passport when required
• Technical data: IP address, browser type, device information
• Communication records: messages, emails, or documents you send to us

4. How We Use Your Information

We use the information we collect to:

• Evaluate your case and deliver our consulting services
• Communicate with you about your inquiry or case status
• Improve our website and user experience
• Comply with legal obligations
• Protect our rights and prevent fraud or abuse

5. Legal Basis for Processing

• Consent – where you have given us permission
• Contractual necessity – to deliver the service you requested
• Legal obligation – to comply with financial or regulatory laws
• Legitimate interest – for business development, security, or fraud prevention

6. Sharing Your Information

We do not sell your data. We may share your data only with:

• Professional advisors (e.g., legal, accounting firms)
• Payment processors or banks (when you make a payment)
• Regulators or authorities if required by law
• Partners only with your explicit consent (e.g., legal affiliates for escalation)

7. Data Security

We take appropriate technical and organizational measures to secure your data, including encryption, access controls, and secure hosting environments.

8. Data Retention

We retain your data only for as long as necessary:

• For the purpose for which it was collected
• To comply with legal, regulatory, and contractual obligations
• Typically no longer than 5 years, unless extended due to legal reasons

9. Your Rights (Under GDPR)

You have the right to:

• Access the data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise any of these rights, please contact us at backoffice@viltaglobal.cy.

10. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience. You can control cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

11. International Transfers

While our operations are based in Cyprus, some of your data may be processed or stored outside the EU using secure and GDPR-compliant services (e.g., cloud platforms, email hosting).

12. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, contact:
Vilta Design and Services Cyprus LTD
Email: backoffice@viltaglobal.cy
Registered Address: Spyrou Kyprianou 84, Larnaca 6052