Frequently Asked Questions

Find answers to common questions about recovering your lost Forex funds with our expert services.

What services do you provide?

We offer investigative consulting to help victims of forex scams gather evidence, understand their legal rights, and pursue recovery through chargebacks, legal channels, or regulatory complaints.

Do you guarantee recovery of my money?

No. We do not guarantee the recovery of funds. Every case is unique and depends on multiple factors, including the broker's location, payment method, and available evidence.

How does the process work?

First, we analyze your case and payment history. We then prepare a detailed report outlining your options. If you choose to escalate, we assist with documentation for chargebacks or legal complaints.

What’s the success rate?

Success varies depending on the strength of your case. While we’ve helped many clients achieve results, we always advise realistic expectations and never promise guaranteed outcomes.

How long does the process take?

An initial review typically takes 3–5 business days. Recovery efforts, if pursued, may take 4–12 weeks or longer depending on the complexity and channels involved.

What are your fees?

We charge an upfront consulting fee for the case assessment. If you decide to proceed, an additional fixed fee is charged for preparing and managing your escalation or recovery plan.

Can I do this myself without your help?

Yes, you can attempt a chargeback or complaint on your own. However, many clients choose us for our expertise in fraud detection, documentation, and legal structuring to increase their chances of success.

What proof do you need from me?

We typically require proof of payment, communications with the broker, account statements, and your identification documents. We will guide you through the entire process.

Do you work with lawyers or regulators?

Yes. Depending on your case, we may refer you to licensed legal professionals or file complaints with financial authorities (such as CySEC, FCA, etc.).

Do you help recover crypto or only forex losses?

Yes, we handle both forex and crypto-related fraud cases, as long as traceable evidence is available.

Can you help with scams that happened over a year ago?

In many cases, yes. However, time is a critical factor in recovery — the sooner we act, the better the chances.

What countries do you serve?

We work with clients globally, including the UK, EU, UAE, South Africa, Australia, and Canada. If you’re unsure whether we can help, contact us for a free assessment.